FREQUENTLY ASKED QUESTIONS
Do you have more questions?
Contact us Monday to Thursday from 9:00 to 17:00 and Fridays from 8:00 to 15:00
How can I redeem Bunnypoints for discounts?
You can redeem your Bunnypoints for direct discounts on your purchase in your shopping cart or for products on the 3INA COLOUR CLUB page. Remember that you must log in first.
How many rewards can I redeem at once?
In our cart, you can enjoy one (1) discount or promotional code per order. This includes all promotions on us.3ina.com and the use of Bunnypoint redemption from our 3INA COLOUR CLUB loyalty program.
Can I get Bunnypoints for past purchases?
No. But once you join the 3INA COLOUR CLUB you will start earning points on all your purchases.
How can I check how many Bunnypoints I have?
Log in to your account at es.3ina.com and go to the 3INA COLOUR CLUB page to check your points balance.
How do I know what level I'm at?
Log in to our website es.3ina.com and check your membership type in your customer profile.