Legal Notice
1. SCOPE
This Legal Notice regulates the use of the 3ina.com website service (hereinafter, the "Website") that 3INA Cosmetics, SL makes available to Internet users.
The Website allows you to manage the online purchase of 3INA brand cosmetic products; as well as, to know -first hand-, the trends of the season, through push notifications, if you wish.
The Website is exclusively aimed at an audience over 18 years of age.
2. INTELLECTUAL PROPERTY AND COPYRIGHT.
All the information contained in this Website, its graphic design, as well as its source code constitute a work whose intellectual property belongs to 3INA Cosmetics, SL. Internet users who access this Website may view the information contained therein and make private downloads or reproductions on their computer system, provided that the reproduced elements are not subsequently transferred to third parties or installed on a server connected to the Internet or a local computer network. The reproduction, distribution, public communication and any other act that has not been expressly authorized by the owner of the exploitation rights are prohibited. The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as a crime punishable in accordance with articles 270 and subsequent articles of the current Penal Code.
3INA® and its logo are registered trademarks of 3INA Cosmetics, SL. Any use thereof is totally prohibited without the express authorization of the owner. 3ina.com is a domain name registered by 3INA Cosmetics, SL.
The domain names of 3INA Cosmetics, SL cannot be used in connection with other products or services that do not belong to said company, and cannot be used in any way that may cause confusion among our customers or discredit 3INA Cosmetics, SL.
3. LIMITATION OF LIABILITY.
3INA Cosmetics, SL is exempt from any liability arising from:
3.1. Failures on the Website due to force majeure, fortuitous events or other causes not attributable to it.
3.2. Technical and/or mechanical problems or viruses produced during the Internet connection (whether through the 3INA Cosmetics, SL Website or third-party Platforms), in computer systems (software and hardware) or in electronic documents and files stored on computer equipment.
3.3. The access of minors to the contents included on the Website, being the responsibility of their parents or guardians to exercise adequate control over the activity of the minor children under their care.
Likewise, 3INA Cosmetics, SL is not responsible for the veracity, updating and legality of the contents of the pages that, where appropriate, are suggested by the company or that appear linked. 3INA Cosmetics, SL is exempt from all responsibility towards the user regarding the legal conditions of use and the contents of the different pages, suggested platforms or those linked by 3INA Cosmetics, SL, leaving it up to the user to accept them or not.
3INA Cosmetics, SL is not responsible for communications that, including the name of 3INA, are not previously authorized by it. For these purposes, we inform you that all communications related to actions or calls to participate in any event related to the brand will always be published on the official website.
4. CUSTOMER SERVICE.
For any questions, suggestions, inquiries or complaints about the Website, you can contact the Customer Service Department, by any of the following means, either by writing to us on the chat by clicking here or by postal mail at the following address: 3INA Cosmetics, SL, C/ Doctor Fourquet, 3 Bajo, LC02, 28012 Madrid.
In addition, we have official complaint forms available to consumers and users, which can be submitted at the postal address and email indicated above or at any of our physical stores. You can request them here: Download official forms.
The Customer Service Department of 3INA Cosmetics, SL will attend to and respond to your complaint as soon as possible, and in any case within a maximum period of one month. If your request is not resolved satisfactorily, you may resort to ordinary jurisdiction or process your complaint through the website http://ec.europa.eu/odr, which will provide a single point of access for extrajudicial resolution free of charge.
5. MODIFICATION OF CONDITIONS.
3INA Cosmetics, SL may modify this Legal Notice by communicating it to Users, a requirement that the parties expressly agree to be met by publishing the changes through the Website.